Logan Public Transit is committed to protecting your rights. If you would like to speak to someone about your needs or rights as a Logan Public Transit rider, please call us at (740) 385-6999.
If you feel that your rights have been violated and would like to file a formal complaint, please follow the instructions below.
American with Disabilities Act
Logan Public Transit and its administrator, Hocking Athens Perry Community Action (HAPCAP), are committed to providing all transportation services in accordance with the Americans with Disabilities Act (ADA).
Looking for more information? See the links below to HAPCAP’s ADA complaint procedure and ADA comment form.
If you have troubles viewing these forms, or if the information is needed in another language, please contact the Transportation ADA Coordinator at (740) 767-4500 or 800-686-1093.
Title VI / Civil Rights
Logan Public Transit and its administrator, Hocking Athens Perry Community Action (HAPCAP), operates its programs and services without regard to race, color and national origin in accordance with Title VI of the Civil Rights Act. Any person who believes they have been aggrieved by any unlawful discriminatory practice under Title VI may file a complaint with HAPCAP at:
- Phone – 740-767-4500 (TTY 800-750-0750)
- Email – carolyn.conley@dev240.robintek.com
- In person – visit our administrative office at 3 Cardaras Drive, Glouster, Ohio 45732
For transportation-related Title VI matters, a complainant may file Title VI Complaint Form directly with either the Ohio Department of Transportation or the Federal Transit Administration at the following addresses:
Ohio Department of Transportation
Office of Equal Opportunity
Attention: Title VI Coordinator
1980 West Broad St.
Columbus, OH 43223
Federal Transit Administration
Office of Civil Rights
Attention: Title VI Program Coordinator
East Building, 5th Floor-TCR
1200 New Jersey Ave., SE
Washington, DC 20590
For further information regarding the Title VI Complaint Procedure, read Title VI Complaint Procedure Instructions.
If you have troubles viewing these forms, or if the information is needed in another language, please contact the Transportation ADA Coordinator at (740) 767-4500 or (800) 686-1093.
Reasonable Modifications
A reasonable modification is a change or exception to a policy, practice or procedure that allows disabled individuals to have equal access to programs, services and activities. Logan Public Transit will make reasonable modifications to policies, practices and procedures when necessary to ensure access to transit services for qualified individuals with disabilities, unless:
- Making the accommodation would fundamentally alter the nature of the public transportation service.
- Making the accommodation would create a direct threat to the health or safety of other passengers.
- The individual with a disability is able to fully use Logan Public Transit’s service without the accommodation being made.
Who is Eligible for Reasonable Modification?
An individual is eligible to be considered to receive a reasonable modification if that individual has:
- A physical or mental impairment that substantially limits one or more of the major life activities of such an individual.
- A record of such impairment; or been regarded as having such impairment.
How can a Reasonable Modification be Requested?
Passengers can call (740) 385-6999 or write Logan Public Transit (35188 Hocking Drive, Logan, OH 43138) to request a reasonable modification be made.
Have More Questions?
Call us! We are happy to discuss options with you: (740) 385-6999.
You can also read our complete Reasonable Modification Policy by clicking on the link below.