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If you need assistance with your gas or electric bills, HAPCAP may be able to help.  Our Community Services division offers the Home Energy Assistance Program (HEAP), the Winter Crisis Program (also known as Emergency HEAP), The Percentage of Income Payment Plan (PIPP), and Summer Crisis.

*If you are a resident of Chauncey and are at risk of a utility shut-off due to COVID-19, please click here.

To schedule an appointment, please call our Home Energy Assistance Program Appointment Line:
1-844-625-8777

Athens County Service Center
HAPCAP Main Office
3 Cardaras Drive
P.O. Box 220
Glouster, Ohio 45732
740-767-4500
1-800-686-1093

Hocking County Service Center
Regional Food Center
1005 C.I.C. Drive
Logan, Ohio 43138
800-385-6813
740-385-6813

Perry County Service Center
399 Lincoln Park
Drive, Suite B
New Lexington, Ohio 43764
800-273-1513
740-342-4113

Home Energy Assistance Program (HEAP)

The Home Energy Assistance Program (HEAP) is designed to help eligible low-income Ohioans meet the high costs of home heating. In most cases, the one-time benefit will be a credit applied to your energy bill by your utility company (or fuel vendor). Unlike the Emergency Heating Assistance Program, you do not need to have a disconnect notice to apply for regular HEAP.

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Percentage of Income Payment Plan (PIPP)

Percentage of Income Payment Plan (PIPP) is an extended payment arrangement that requires regulated gas and electric companies to accept payments based on a percentage of the household income.

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Summer Crisis

The Summer Crisis Program is a one-time benefit designed to provide bill payment assistance and/or an air conditioner for eligible residents.

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Emergency Heating Assistance Program (HEAP) Winter Crisis Program

If your heating source is disconnected or threatened with a disconnect, HAPCAP may be able to help you make your monthly payments affordable with our Winter Crisis Program (WCP).

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Water Bill Assistance Program

If your water source is disconnected, HAPCAP may be able to help restore access.

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