Assistance Available to Help Ohioans Manage Energy Costs


The Ohio Development Services Agency and Hocking. Athens. Perry Community Action (HAPCAP) want to remind Ohioans that assistance is available to help them manage their energy bills year-round.

The Percentage of Income Payment Plan (PIPP) provides eligible Ohioans pay the same amount each month for their gas or electric bill. Ohioans that are customers of a regulated utility and have an income at or below 150 percent of the federal poverty level ($36,900 a year for a family of four) are eligible.

If a customer heats their home with natural gas, the PIPP installment amount will be six percent of their monthly gross household income. The payment to their electric company will also be six percent of their monthly gross household income. If customers heat their home with electricity, the PIPP installment will be 10 percent of their monthly household income. Both homeowners and renters are eligible for assistance.

Ohioans need to include copies of the following documents:

  • a copy of their most recent energy bills,
  • a list of all household members and proof of income for the last 90 days for each member, and
  • proof of citizenship or legal residency.


When customers pay the installment on-time and in-full, they receive a credit for the balance of the current bill as well as a credit to any outstanding balance on their gas or electric account.

Each year, PIPP customers must reverify their income. Customers must also be current on all PIPP payments by their anniversary date, which is the date they initially enrolled in the program. Failure to reverify your income or failure to make up on missed payments may result in removal from the program.

Ohioans not eligible for the Percentage of Income Payment Plan program are encouraged to work with HAPCAP to identify other opportunities for assistance.

For more information about the Percentage of Income Payment Plan, contact HAPCAP at 740-767- 4500. Additional information can also be found at www.energyhelp.ohio.gov or by calling (800) 282-0880.