Ohio Department of Development

Home Energy Assistance Program

Percentage of Income Payment Plan




Percentage of Income Payment Plus (PIPP) Plan

Percentage of Income Payment Plus (PIPP) Plan is an extended payment arrangement that requires regulated gas and electric companies to accept payments based on a percentage of the household income.

Natural Gas Consumers PIPP Plus amount is 6%

Electric Consumers PIPP Plus amount is 10% for primary heating source. 6% for secondary. 


To be eligible for the PIPP Plus program a customer must:

  • Receive his or her primary or secondary heat source from a company regulated by the Public Utilities Commission of Ohio (PUCO)
  • Have a total household income which is at or below 150 percent of the federal poverty level
  • Apply for all energy assistance programs for which he or she is eligible 

 Apply for PIPP Plus

PIPP Plus applications may be mailed to the Ohio Department of Development (HEAP Application), however, it is strongly recommended that applications be processed at the local community action agency for immediate results.

Certain documentation is required for applying.

Appointments and Walk-in's will be available for all locations.

Please call 1.844.625.8777 to make an appointment or apply online
through the Ohio Department of Development.

Graduate PIPP Plus

PIPP Plus customers who are either income ineligible or choose to leave PIPP Plus but still owe a balance on utility bill and are in good standing with their utilities may enroll in Graduate PIPP Plus through the utility. Customers have 12 months on Graduate PIPP Plus to retire their arrearage(s).

Electric utility customers will pay either:

  • A transition amount of the average of the PIPP Plus amount and the budget amount
  • The current bill
  • The budget amount

Gas utility customers will pay the average of the PIPP Plus installment and the budget billing amount.

For every full, on-time payment the customer makes they shall receive an arrearage credit equal to 1/12 of the arrearage plus the accruing arrearage (if any).

Please contact us for more information regarding 
the Graduate PIPP Plus Program.



Athens County
Service Center
HAPCAP Main Office
3 Cardaras Drive
P.O. Box 220
Glouster, Ohio 45732

Hocking County Service Center
Regional Food Center
1005 C.I.C. Drive
Logan, Ohio 43138

Perry County
Service Center
399 Lincoln Park
Drive, Suite B
New Lexington, Ohio 43764

To schedule an appointment please call 1-844-625-8777